by Wilkins Linen Team | Jul 13, 2018 | Facility Management, Hospitality
The role of hotel management is to enhance the guest experience and drive more business to your facility. Management teams are always looking for ways to innovate in order to keep guests satisfied and comfortable. But to keep your hotel management approach fresh and...
by Wilkins Linen Team | Jun 15, 2018 | Hospitality, Industrial Textile Products
You only get one chance at a first impression, so if your facility’s housekeeping is lacking, that first impression may not be a good one. A clean and welcoming space goes a long way toward boosting guest satisfaction, but the process requires a department that...
by Wilkins Linen Team | Apr 27, 2018 | Hospitality, Linen Services
There may be no other industry quite so scrutinized as hospitality. When the guest is always right, many employees start to feel like they’re always wrong. This is why it’s so important to provide a memorable guest experience on the front-end and employee training and...
by Wilkins Linen Team | Apr 6, 2018 | Hospitality, Linen Care
Perhaps you’ve been put in charge of the company picnic, or your friend’s baby shower. Where do you go from here? Planning an event can be stressful and full of unexpected (and often unpleasant) surprises. Learning how to plan an event requires strong multitasking...
by Wilkins Linen Team | Mar 9, 2018 | Hospitality, Restaurants
The restaurant industry is equal parts food and hospitality. The two factors each play a crucial role in customer satisfaction. Hospitality is not only the service you receive but the environment you receive that service in. Communication for a Positive Restaurant...
by Wilkins Linen Team | Feb 23, 2018 | Hospitality
When it comes to things that can make or break a special event, few are as important as the food served. That means that the caterer is one of the most important figures to the success of your event. A lot can be forgiven on a busy night, but bad food leaves a...